Privacy Policy
This Privacy Policy explains the reason, scope, and manner of collecting, using and disclosing personal data about you or related to you ("personal information") by administrator of these data LINEA TIELLE SRL UNIPERSONALE – IT03442220285 - Via dell’Industria 31 – 35030 Cervarese Santa Croce (PD) – lineatielle@lineatielle.com tel. 049/9903466 fax 049/9908175 www.lineatielle.com
Legal basis for the processing of personal data
We process your personal information based on your purchase of a smart-technology device and its registration through this application.
We process personal data obtained through this application based on your consent (which you can grant by affirmation in the application interface and have the opportunity to become acquainted with this Privacy Policy). We also have the right to process personal data obtained through this app even if you continue to use the app after you were notified of the processing of this personal information.
We may collect and process personal data without your explicit consent entered during the creation of a user account, but solely for the purpose of accessing and managing the user account.
The data we collect from registered devices
Some of our devices are equipped with smart technology that enables wireless data transfer. Our devices do not transfer this data if you do not register your device online and do not connect to a Wi-Fi network. Our smart devices can also be used without transmitting data over Wi-Fi. Simply disconnect them from these networks or do not even connect them.
Below are the categories of personal information that we collect about you and your device when you allow to send this information to us, and how we use it.
We will not associate these data with you or with the data you provided when purchasing the device, in any manner.
The purpose for which we collect the data
We use personal data obtained through this application for the purpose of implementing user support and improving our services.
The period during are data collected
If you give us explicit consent to the processing of personal data, the data will be used for the duration of the application's interface.
Access, correction and updating of your personal data
You have the following rights regarding to your personal data:
(i) the right to be informed about how are your personal data used,
(ii) the right to access your personal data and the right to transfer the personal data you have provided to another administrator,
(iii) the right to request the correction of inaccurate or incomplete personal data we have about you,
(iv) the right to delete your personal data in certain situations, such as when your personal data are no longer necessary for the purpose for which they were acquired or processed, and
(v) the right to limit our processing of your personal data in certain situations, for example when you have reservations about the accuracy of your personal data, for time necessary to verify the accuracy of this personal data.
You can get access to some of your personal data you have provided us by clicking on the account settings in this app where you can also fix and update your data. You can access, update and fix your personal data that are not available through this app by contacting us. Please, provide us as much information as possible about the personal data you are looking for; we will try to help you find them.
If you wish to apply your rights in different manner or have any questions regarding your rights, please contact us.
You have also the right to file a complaint to your national data protection authority. For more information about your rights and how to contact the national data protection authority, please visit https://ec.europa.eu/info/law/law-topic/data-protection_en.
Data collection taken by the device
You can stop collecting your data of your registered device by disconnecting it from a Wi-Fi (for example, changing your Wi-Fi password). If you have questions about disconnecting your device, please, contact us.
Security
Our company takes care of your data and uses physical, administrative and technological security tools to help protect the integrity and security of all personal data we collect and share with our service providers.
However, no security system is unbreakable and we are unable to guarantee the 100% security of our systems. If any personal data we manage are disclosed as a result of a security breach, we will take appropriate action to investigate the situation and, if appropriate, alert the persons whose personal data may have been stolen and in accordance with applicable laws and regulations. If you wish to change your password or you know about the loss, theft or unauthorized use of your password, please, contact us.
Recipients of data
To the extent that is necessary for the smooth operation and improvement of the application or other obligations, we are also authorized to share your personal information with other individuals (eg. application developers, information system maintenance providers, or others involved in smooth running, and improving the application, or our duties).
International transfers and providing of personal data to third parties
Our company may process your personal information on servers outside of your home country.
Our company may transfer personal data to third parties in anonymous form, with the aim of improving services and facilities. If we transfer the personal data to another entity, we will take appropriate and reasonable measures to ensure that the individual company processes the personal data for limited and specified purposes and in accordance with the terms of protection of the personal data.
The application may contain links to third-party websites, such as Facebook, Youtube. These social media sites can automatically record information about your behavior on the Internet whenever you visit a web page that contains any social media button, regardless of whether you click the button or not. If you click any link to this site, please note that the external website has its own privacy policy and we have no responsibility for their policies. You should learn about their specific policies before you visit that website.
We reserve the right to modify this Privacy Policy from time to time.
Contact details of your personal data administrator:
LINEA TIELLE SRL UNIPERSONALE – IT03442220285 - Via dell’Industria 31 – 35030 Cervarese Santa Croce (PD) – lineatielle@lineatielle.com tel. 049/9903466 fax 049/9908175 www.lineatielle.com
. Data security
Robot and data security in LINEATIELLE
In LINEATIELLE Robot take the safety of our products very seriously. If you are a customer of LINEATIELLE and use our connected products, here is all the information you need to know about the safety principles of LINEATIELLE Robot products.
LINEATIELLE Data Security Frequently Asked Questions
We do everything under our control to ensure that the data we have in our system is used for one purpose: to make your life easier with LINEATIELLE products. Below are some answers to the most frequently asked questions about data security that we have in LINEATIELLE:
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How do we protect our connected products?
AHere, in LINEATIELLE, we take a deep defense approach to security, adding more levels of protection around our robots, clouds and applications from start to finish. We ensure that our product development follows industry-standard best safety practices, and use technology-leading tools to assist our development and safety teams throughout this process
. How do we process your data?
All data collected from your LINEATIELLE products as per privacy policy is handled with care and high levels of security. The data is encrypted both in transit and at rest. Access to data is strictly controlled and limited only to personnel authorized to carry out their work and help improve your product experiences
How are the data secure during transit?
All connected LINEATIELLE products communicate with the LINEATIELLE cloud service using robust encryption. Currently, we use encryption and Transport Layer Security. Data encryption is increased through strong identity management
How are long-term data stored?
Within the LINEATIELLE cloud (built on AWS), customer data is stored in an encrypted manner.
Within the mobile application, data storage follows the platform standards for application secure data; any sensitive data that is used by the application is not stored on the mobile device, but is safely transported to the LINEATIELLE cloud for storage.
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How do we keep our products up to date and safe?
LINEATIELLE ensures that we monitor and adhere to all vendor and industry notices regarding security patches of the systems and components used in our products. Further, we actively promote and sponsor private bug bounty programs and hacking events to collaborate with the broad security research community to assist the LINEATIELLE robot to responsibly address all vulnerabilities that may be discovered in our products.
How are the robots in the house updated safely?
When a robot requests an update, the robots are notified of the available update when they interact with the cloud and connect to a secure location to download a software update.
How do we ensure "LT SENSOR PLUS" App?
The mobile application "LT SENSOR PLUS" is built according to the security standards specified by the manufacturers of operating systems and devices (Apple iOS, Android, Samsung, etc.), and includes advanced obfuscation tools to limit reverse-outengineering by malicious users..
.How do we secure the maps and cryptographic data?
LINEATIELLE considers the maps of the house as sensitive and confidential information. Maps are protected by following industry standard guidelines to ensure the security of this data just like any other personal data. In addition to the standards mentioned above for encryption at rest and in flight, access to these data is tightly controlled, monitored and regularly verified. LINEATIELLE machines that access this data have a data leak prevention software installed to ensure that the data is tracked when accessed for use in customer support and robot improvement processes.
How safe is it to use an app not provided by LINEATIELLE?
LINEATIELLE embraces innovation and allows third-party software to interact with our products when that software presents the correct credentials. LINEATIELLE recommends that you check third-party documents on how your data is handled.
Future products and safety
The security threat landscape is constantly evolving, as is the security of LINEATIELLE. LINEATIELLE continuously shapes, researches and exercises processes that improve the maturity of the overall ability of the company to identify, react, isolate and solve security problems within our company and our products as quickly as possible.
For more details on our principles and approach on privacy or customer data, please take a look at our privacy policy.
For more details on our principles and approach on privacy or customer data, please take a look at our privacy policy.
If you have any other questions, please email us at lineatielle@lineatielle.com
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SENSOR CLEANER PLUS User agreement
Welcome to the LINEATIELLE family!
The LINEATIELLE User Agreement (the "Agreement") is concluded between you (or "User", or all individuals or entities that register, access, use or browse our services), LINEATIELLE SRL UNIPERSONALE, its subsidiaries and affiliates (hereinafter referred to as "LINEATIELLE" or "we" ) and our operational cooperators (hereinafter referred to as "Cooperator"), in relation to http://www.lineatielle.com (hereinafter referred to as "Site" ) and products, programs and services (hereinafter referred to as "Services", including but not limited to the LT SENSOR PLUS app) by LINEATIELLE.
. Please read this Agreement carefully and fully understand it, including exclusions of liability, limitations of liability, rights and restrictions, and choose whether or not to accept this Agreement (minors must read this agreement with their legal guardians). If you do not comply with our terms or policies, LINEATIELLE may suspend or discontinue the provision of services. By registering, logging in, using the services or other acts, you confirm on your behalf that you have read and understood this Agreement and that you accept and are bound by the terms and conditions of this Agreement.
By agreeing to this agreement, you agree to all of the constraints, including your acceptance of the right to change the terms of this agreement at any time without notice. You can visit our website at any time to view the latest agreement with you. If you do not accept any of our changes, you can immediately stop using the services provided. If you continue to use our services, you agree to be bound by the terms of this agreement.
Conditions of use of our services
You can visit the site without registration. However, you need a LINEATIELLE ROBOT ("Account") account and provide relevant personal information on the registration web page to access multiple Services. You may delete or suspend your account in accordance with the Site’s instructions, and we will maintain or terminate your account under this Agreement
You hereby undertake to do the following:
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LINEATIELLE is not responsible for any damage or loss caused by your failure to comply with any of the above terms.
. The user must also realise and confirm the following:
You agree that for business development, we may change, suspend, limit, terminate or revoke our services at any time without further notice;
All information provided is subject to the terms of the Privacy Policy. The terms of the privacy policy are part of this agreement and will always be applicable. The privacy policy is available at: http://www.lineatielle.com
Rights and obligations
You have the right to use this website legally.
You have the right to upload, download, install and use products and services on mobile communication devices.
LINEATIELLE and its related companies own LINEATIELLE accounts. Upon completion of your registration, you have the right to use a LINEATIELLE account. The authority to use the account belongs only to you, but not to borrow, rent, license, transfer, gift or sell the account. LINEATIELLE has the right to recover any account according to operational requirements.
You have the right to change or delete your personal information, registration information and any published content. Please note that you must take the risk that any image or word saved in your system may be deleted even when you delete the relevant information.
. You are responsible for the security of your account information and password, and you assume legal responsibility for your activities within the registered account. You agree not to use your password and account on behalf of another person under any circumstances. You agree to immediately notify LINEATIELLE once you suspect that others are using your password or account.
Limitations and restrictions of rights
You must not sell, rent, transfer, release or make any other commercial use of the Site content or LINEATIELLE products and services;
You must not visit the Site or use the LINEATIELLE Services to establish similar or competitive services.
Unless expressly required by law, you do not need to copy, publish, download, change, translate, merge, decompress and paste or decompile, etc. any part of the LINEATIELLE Site or Services (including but not limited to the content or advertising or sponsored content) in any way;
Publish or disseminate any other content prohibited by administrative regulations and local laws.
You must not use the LINEATIELLE Site or Services to engage in any of the following conduct or activity:
Upload or release viruses, worms and malware to damage or modify your computer system or data.
Collect information or data from other users, such as e-mail address, without permission;
Disable the site’s network connection, make the site overloaded, stop or undermine the site’s server and connection in other ways;
Interrupt or undermine the normal use of the LINEATIELLE Services by other users.
Third part
. You realise and agree that our services are based on third-party technical support such as Android, etc. you realise and agree that we may provide some of your personal data to such third parties in the course of receiving technical support or any other support from them. You agree and authorize the LINEATIELLE Site and products and services to limit your rights to use the LINEATIELLE Site and Services.
User Content means the content downloaded or generated during the use of the Site and LINEATIELLE products and services by users. The user must take legal responsibility for the disclosure of the content caused by him.
The LINEATIELLE Site and products and services include content provided by other users, and the interaction between you and other users belongs only to you and to other users. LINEATIELLE does not control such user content, does not assume legal responsibility and has no obligation to control, monitor, review and approve such user content. You therefore take legal responsibility for the risks of such interaction.
Responsibility for our services
. You agree to use the Site or Services harmlessly and to help LINEATIELLE not to incur any cause, claim, loss, damage, liability, cost and expenses (including but not limited to legal fees) by third parties caused by the use of the Site or Services, your user content, your violation of this Agreement.
LINEATIELLE reserves the exclusive right of defence and the right to claim compensation.
User Content refers to all content (your information, images, music or other) results from downloads, releases or other activities through the LINEATIELLE Site and Services. You are responsible for such content, and bear all the risks arising from your disclosure of user content.
. Under no circumstances shall LINEATIELLE incur any indirect, consequential, exemplary, incidental, exceptional or punitive compensation from this agreement. You bear all the risks arising from the use of your computer system and mobile database through the Site or Services.
Exclusion of warranty
LINEATIELLE assumes no legal liability in the following circumstances:
Provide your personal information in accordance with local regulations and government requests;
disclose private information caused by his negligent actions;
Intelligent property.
Any information published on the Site or on the interactive platform must not infringe the intellectual property or third parties. You may not upload, release, modify, disseminate or copy any copyrighted material or trademark, or information owned by others, without the written consent of the owner. If LINEATIELLE receives the appropriate notice from any copyright owner or its legal representative, we will remove the relevant content after investigating
In addition to the forecasts, you can contact us promptly through our e-mail address ( lineatielle@lineatielle.com) if you think someone is copying or posting your work on the Site, and also infringes its copyright. Please also include the following information in the written notice: (i) materials that demonstrate that you have the copyright or are authorized to exercise the copyright of the content in alleged violation; (ii) your explicit identification, address and contact information; (iii) the network address of the content in alleged violation; (iv) the description of the works in alleged infringement of copyright; (v) materials that demonstrate that its copyright has been infringed; (vi) under the premise that it agrees to bear all consequences of perjury, make a written statement of the accuracy and authenticity of the content in its written communication.
Modification and termination
We can change or change the terms of this Agreement at any time, and we will not inform you through your email address or notifications on the Site. Your use of the Site and all other LINEATIELLE services after changes to the terms indicates that you agree with these changes;
LINEATIELLE reserves the right to modify, maintain and suspend the Site and LINEATIELLE products and services without notice from time to time.
You agree that LINEATIELLE accepts no liability for the modification, reservation or suspension of the Site and the products and services of LINEATIELLE, the actions taken by other services, or by third parties.
Additional conditions
Feedback
Your suggestion to LINEATIELLE ("feedback") is considered as the transfer of all Feedback rights, LINEATIELLE has the right to use Feedback in any appropriate method. We also consider this non-classified and non-exclusive feedback.
You agree not to provide any information that you consider confidential and owned by LINEATIELLE. We reserve the right (not the obligation) to review your content on our reviews. We have the right to remove your content at any time for any reason. Under the terms of change and termination, we have the right to reserve or terminate your account.
Privacy policy
Please review our privacy policy, it has rights equivalent and indivisible to this agreement.
Notification
You must provide the most recent, used and valid email address. LINEATIELLE assumes no responsibility if we are not able to reach you through the e-mail address provided by you. Undoubtedly, site notifications and e-mails sent to you consist of valid notifications.
Independence
If certain provisions of this agreement cannot be applied for certain reasons, they will be reviewed for legal application; and other provisions remain applicable.
Integrity
This Agreement (including the Privacy Policy) is the final, full and exclusive agreement between you and LINEATIELLE in relation to any matter relating to the Site and LINEATIELLE products and services.
The title of each paragraph is written for convenience of reading only and has no legal or contractual obligation.
Without the written consent of LINEATIELLE, you may not transfer the rights and obligations set forth in this agreement. Any conduct or activity that violates the provision on such attempted transfer is invalid.
Contact us:
Address: LINEATIELLE SRL UNIPERSONALE VIA DELL'INDUSTRIA 31 - 35030 - CERVARESE SANTA CROCE PD ITALY
Telephone +39049-9903466
E-mail lineatielle@lineatielle.com